City of Boston

Head Clerk

Posted Date 2 weeks ago(11/19/2021 10:08 AM)
Req ID
Treasury-Collecting Division
Regular Full-Time
Tre Treasury-Collecting
Salary Min
Salary Max
Contact Email


Brief Job Description (essential functions of the job):


Reporting to the unit supervisor or person of higher grade in the Collecting Division performs work requiring a high degree of judgment to implement regulations and procedures.



  • Carries out clerical, data management, office functions; provides information regarding real estate and personal property taxes, valuation, exemptions and abatements, motor vehicle and related Collecting Division matters.
  • Prepares correspondence and reports.
  • Handles Collecting Division duties and processes mail for real estate, personal property and motor vehicle and boat excise.
  • Manages files, records and electronic databases.
  • Assists in various operations in research and special projects.
  • Operates office equipment, including computer hardware and software.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • At least three (3) years of fulltime, or equivalent part-time, office experience.
  • Experience using computer systems and databases such as Microsoft Office Suite (i.e. Word, Excel etc.) and the MUNIS Tax billing and collection system preferred.
  • Ability to perform clerical work requiring individual judgment. 
  • Ability to communicate with the public and coworkers effectively in person, by phone, and in writing. 
  • Ability to plan and organize work; to exercise judgment; to accept responsibility; to take initiative; to foster teamwork and cooperation. 
  • Ability to work under pressure and to handle varying assignments.
  • Good communication and interpersonal skills.
  • Some knowledge of Assessing and Collecting information.
  • Ability to exercise good judgment and focus on detail as required by the job.
  • Appropriate education substitutions may be made.




Union/Salary Plan/Grade:   SEIU/RL-12

Hours per week:   35


The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

All City of Boston employees must either verify that they are fully vaccinated against COVID-19 or submit negative COVID-19 test results every 7 days through a secure online portal. Please click here for more information.


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