City of Boston

Senior Investigator

Posted Date 1 month ago(11/1/2021 9:49 AM)
Req ID
ASD Human Resources
Regular Full-Time
ASD-Human Resources
Salary Min
Salary Max
Contact Email


Brief Job Description:


Under the supervision of the Director of Employee Relations the Senior Investigator completes timely, thorough, fair and impartial investigations of complaints involving violations of federal or state law, City policy, applicate collective bargaining agreements or other-enforceable workplace standards.


  • Investigates allegations of federal or state law violations (i.e. anti-harassment, violence and discrimination), City of Boston policy violation, non-compliance with collective bargaining agreements, or violations of other enforceable workplace standards by conducting a complete investigation process which includes, but not limited to; interviewing complainants, respondents and witnesses; performing comparative analysis of evidence; conducting background factual and/or legal research as necessary; preparing reports that present investigative facts, analysis of issues and recommendations for corrective action and training; conducting debrief meetings with leadership and issuing determinations and final investigative reports under the supervision of the Director of Employee Relations.
  • Performs difficult and complex factual and legal analyses and research.
  • Works closely with the Training and Development team, developing and delivering education programs and training designed to proactively address workplace issues and increase compliance with City of Boston policies.
  • Develops trust and rapport and influence with partners and City leaders.
  • Promotes and encourages a positive environment while working respectfully and effectively within and for a diverse group of people at all levels of the organization.
  • Provides mediation services related to employee disputes where appropriate by; counseling potential participants regarding mediation as an alternative; completing all pre-mediation steps, including documentation; working with the parties to bring about an understanding of the mediation process, the nature of the dispute(s), the issues involved and the positions of the various parties; and submitting accurate and timely mediation reports to the City’s Law Department and/or Office of Labor Relations to assist in the preparation of resolution agreements when applicable.
  • Uses a variety of advanced conflict resolution techniques to guide departments through options to successfully resolve employee conflicts.
  • Prepares and maintains a weekly summary report of the status of all investigations.
  • Supports the Director of Employee Relations or designee in writing reports as needed.
  • Performs related work as required.

Minimum Entrance Qualifications:

  • Three plus (3+) years of progressively responsible experience conducting impartial fact-finding investigations in the employment context, establishing familiarity with the requirements of labor law and employment law.
  • A Juris Doctor degree from an accredited law school is required.
  • A current license to practice law, which license is in good standing and not subject to any disciplinary action.
  • Demonstrated experience in conducting mediation and/or other dispute resolution processes.
  • Demonstrated ability to work effectively across geographical and cultural boundaries with an ability to discern systemic issues revealed during the investigative process, which requires a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information.
  • Ability to exercise confidentiality and discretion with highly sensitive information.
  • Communicating effectively orally and in wiring.
  • Ability to exercise good judgement and focus on detail as required by the job.


Boston residency required.




Hours per week: 35


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