City of Boston

Dispatcher

Posted Date 4 weeks ago(9/30/2021 11:16 AM)
Req ID
2021-20518
Dept
Traffic Division
Position
Regular Full-Time
Location
Btd Central Artery Tunnel
Salary Min
35,287.29
Salary Max
49,281.92
Union
AFM
Openings
1
Contact Email
Jane.Calobrisi@boston.gov

Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

 

Under general supervision, operates a two-way radio system for receiving and dispatching calls from and to City Mobile Units.

Responsibilities:

  • Performs work of moderate difficulty in the receiving, referring of emergency and non-emergency calls to and from field personnel.
  • Enters into computer system information on motor vehicles relayed from field personnel to see if vehicles are eligible for impoundment and record same on ledger sheets.
  • Responsible for obtaining listings from Registry of Motor Vehicles, stolen vehicle information and assists in or looks up location for field personnel.
  • Maintains good public relations when answering calls from citizens.
  • Performs related work as required.

Minimum Entrance Qualifications:

Ability to operate a radio communication system; ability to correctly interpret messages to insure dispatching of proper information requested; ability to transmit factual information and details with accuracy; ability to speak, read and write English correctly and to enunciate clearly; ability to follow oral and written instructions; ability to take emergency and non-emergency telephone requests in a courteous manner. Must be able to exercise good judgement and focus on detail as required by the job.

 

Boston Residency Required

 

Terms:

 

Union/Salary Plan/Grade: AFSCME/RA1-10

Hours per week: 40

Options:

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed