City of Boston

Business Analyst (PeopleSoft)

Posted Date 4 weeks ago(9/30/2021 9:30 AM)
Req ID
Dpt of Innovation & Technology
Regular Full-Time
ASD-Mgmt Information Systems
Salary Min
Salary Max
Contact Email



This is a provisional appointment. 

Brief Job Description:


The Department of Innovation and Technology in partnership with the Administration and Finance Cabinet for the City of Boston is looking for enthusiastic, knowledgeable, organized and collaborative Business Analysts to join our Boston Administrative Information System (BAIS) team for the duration of the BAIS Modernization project, a major upgrade and migration project of the PeopleSoft Human Capital Management (HCM) and Financials (FN) modules, and business process review effort.


Under the direction of the BAIS Application Managers, this position will support the assigned module and related functions in a manner that ensures the maximization of delivered functionality and the efficient and effective use of the application by the City of Boston. Modules/business areas for which Analysts are needed include:


  • Accounts Payable/Asset Management
  • Accounts Receivable/Load Management
  • Purchasing/eProcurement
  • General Ledger/Commitment Control
  • Strategic Sourcing/Supplier Management
  • Core HR
  • Benefits
  • Absence Management
  • Time and Labor
  • Payroll

As a member of a highly-collaborative team managing the City Human Resources and Financials technology solutions, the Business Analyst will work closely with the functional analysts, developers and stakeholders to research and assess new functionality and business process improvements, and move new features and enhancements to fruition to ensure the PeopleSoft upgraded solution and migration to the cloud meet the needs of the business and are adopted in a timely and efficient manner. This position will work closely with the project director, project managers, technical resources, change managers, business stakeholders and leadership. 


We are looking for innovative individuals who are knowledgeable of current business processes and procedures and can provide clear communication, training, and assessments to ensure the changes associated within the PeopleSoft images provide users with an experience that is highly useful and widely adopted across all City of Boston Departments.


  • Evaluates and recommends business process improvements, application modifications, application enhancements as appropriate. Researches new images and understand what opportunities exist within those images for the City.
  • Works with business owners, stakeholders and functional counterparts to provide, gather and document business requirements, processes, flowcharts, and configuration decisions.
  • Participates in discovery and fit/gap analysis; identifying and documenting gaps and changes related to the project.
  • In cooperation with key central departments build thorough, relevant and accurate test scripts and execute on those scripts as it relates to retrofitting existing customizations, implementing new or enhanced functionality, applying software upgrades, supporting business cycle calendar events, and regression testing. Build and maintain test scripts for a new automated testing tool.
  • Becomes familiar with the new functions and changes of the application related to the upgrade, migration to cloud, and as new images are released, through self-directed research, receiving knowledge transfer from the team and vendor, researching Oracle related sites, and participating in training when available.
  • Supports functional analyst in the writing, review, and approval of functional design specification documents which will serve as the basis for development work. Create and edit other documentation including configuration guides, job aids, flow charts testing plans, training documents, presentations, and more.
  • Works in partnership with application functional and developer resources to troubleshoot and resolve functional application problems.
  • Assists central department personnel with the writing of complex queries.
  • Analyzes and coordinates the selection and implementation of delivered fixes and patches.
  • Provides oral and written reports in a clear and concise manner.
  • Works with the BAIS HCM and Financials Application Managers to coordinate and prioritize requests from end-user departments
  • Works closely with Change Management resources and business to create and administer communication and training to relevant central and department personnel.
  • Performs related work as required. 

Minimum Entrance Qualifications:

  • Four (4) years of full-time or equivalent part-time experience in work involving the interpretation and implementation of generally accepted business processing policies is required.
  • A bachelor's degree in computer science, mathematics, engineering, or another related field is preferred and may be substituted for two (2) years of the required experience.
  • Master's degree highly preferred.
  • Applicants must have strong written and oral communication skills and have demonstrated an ability to work effectively in a team environment.
  • Familiarity with various software products, including Microsoft Word, Microsoft Excel and Microsoft Access is highly desirable, as well as familiarity with Google products such as Google Docs, Sheets, Drive, and Slides.
  • Broad knowledge of PeopleSoft applications software is highly desirable.
  • Ability to exercise good judgement and focus on detail as required by the job.

Boston Residency Required  


Union/Salary Plan/Grade:  SENA MM1-8 
Hours per week: 35 

The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.


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