City of Boston

Manager of Employment, Payroll and Development

Posted Date 3 months ago(9/8/2021 11:34 AM)
Req ID
Youth Engagement & Employment
Regular Full-Time
YEE Office
Salary Min
Salary Max
Contact Email


Brief Job Description (essential function of the job): 


The City of Boston Department of Youth Engagement & Employment is seeking a Senior Manager of  Employment, Payroll and Development.

Under direction from the Director of Youth Engagement and Employment, the Senior Manager of  Employment, Payroll and Development will  provide oversight of the Youth Fund that provides summer and school year employment for nearly 4,000 youth in the City of Boston and oversight of youth workforce, payroll and people operations for the department. This position is designed for a motivated individual with strong customer services, communication, organizational skills, and an interest in youth employment, human resources, payroll, work readiness & skill development.


This role will be responsible for managing all processes related to the employment and development of youth and young adults to ensure deliverables and measurable targets are met as outlined in agreements. And manage HR practices around systems, compensation, benefits, compliance and people reporting for the department.


The Senior Manager of Employment, Payroll and People reports directly to the Director of the Department of Youth Engagement & Employment. Important responsibilities and duties may include, but are not limited to, the following:

  • Develops a comprehensive vision and strategic program and development plan for youth employment, payroll and people operations with assistance from the Director.
  • Oversee the development and management of effective human resource policies and procedures. 
  • Maintains and reviews payroll systems to adhere to grant funding guidelines. 
  • Responsible for a consistent quality review process for all participating partner organizations, which includes measuring performance, outcomes, and overall partner compliance to employment program guidelines and standards.
  • In partnership with the Manager of Programs and Partnerships, ensures that partner organizations are providing youth with  job opportunities that allow them to discover and explore their talents while also building community connections and developing the necessary skills to be college & career ready.
  • Manages challenging “at-risk” and “court involved” youth cases to connect youth to appropriate yet meaningful and supportive work environments.
  • Reviews and monitors youth employment budgets in collaboration with the Director.
  • Analyzes and improves upon current employment program operations, and oversees data collection and reporting for the employment program.
  • Manages the registration and placement of nearly 4,000 youth employees in year round employment, through recruiting, on-boarding and processing.
  • In collaboration with Partnerships Manager, facilitate the application process for youth employment work sites.
  • Supports recruitment, hiring, training, & managing of interns, volunteers, and seasonal staff.
  • Work collaboratively with other youth employment providers (ABCD, Boston PIC, MLK Scholars, and YOU)  to establish a collective youth jobs strategy for the City of Boston.  
  • Manages the development of  job descriptions (interns) and screening processes, reviewing applicant resumes, interviewing potential candidates, and assessing suitability for employment for intern and full time staff. 
  • Manage part-time intern staff to reach monthly department goals, while supporting staff professional development through training and skill development.
  • Supervises Youth Employment Coordinators to reach monthly department goals.
  • Develop, manage and monitor employment processes, such as onboarding, hiring, payroll, and auditing.
  • Develop and manage partner orientation and system training.
  • Collaborate with Office of Human Resources (OHR) and Department of Innovation and Technology (DoIT)   to set up SuccessLink recruitment and onboarding in the City of Boston applicant tracking system (iCIMS Portal), and system access for SuccessLink partner organizations. 
  •  Develop and manage regular + effective communication strategies with all stakeholders and work directly with employment partners, youth and parents to ensure quality job experiences for all.
  • Acts as a liaison to OHR to manage employee relations for the department (office culture, conflict resolution, employee wellness).
  • As needed, supports and participates in general youth engagement and employment activities,events and special projects, and attends external and internal meetings to represent YEE.
  • Performs related work aligned with YEE goals as determined by the Director or delegate. And Perform other related work as required.

Minimum Entrance Qualifications:

  • Five (5) years of full-time, or equivalent part-time, professional experience in human resources, payroll, project management, customer service, and communication, or related field in work that includes payroll management and developing strategies and systems in working with youth in an administrative capacity required, 2-3 years of which must have been in supervisory or managerial capacity.
  • Bachelor’s Degree strongly preferred and can be substituted for two (2) years of the required experience.
  • Knowledge of full cycle recruiting 
  • Knowledge of compliance around federal, state and city guidelines pertaining to youth employment and labor. 
  • Familiarity with payroll, people management and applicant tracking systems (iCIMS, PeopleSoft, ADP, etc)
  • Ability to take initiative, manage change, and adapt to the changing demands of the department.
  • Proficiency with software programs such as MS Office (Word, Excel, PowerPoint, Publisher) and Social Media strongly preferred.
  • Strong mediation, facilitation and listening skills required.
  • Ability to work on multiple projects simultaneously, while maintaining attention to detail required.
  • Familiarity with Boston youth service providers.
  • Demonstrated ability to communicate effectively orally and in writing with a diverse range of people including citizens, staff, and City personnel. Demonstrated ability to establish and maintain effective working relationships with subordinates, peers, superiors, and public and private representatives. Demonstrated ability to work with limited direct supervision and accurately perform assigned duties in an accurate, timely and professional manner. 
  • Ability to exercise good judgment and focus on detail as required by the job.


Must be able to attend evening and weekend meetings or events as required.


C.O.R.I check required. S.O.R.I check required.


Boston Residency Required.



Union/Salary Plan/Grade:  Nonunion/MO-8

Hours per week: 35


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