This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under the general supervision of an employee of a higher grade, will provide administrative and technical support in the Building Division.

• Will assist customers in all aspects of the Inspectional Services Department business, including the automation of the building permitting process, which will include assisting customers in entering applications on-line, providing technical support, being the point of contact in disseminating information, answering inquiries and explaining building codes and regulations to the public. 
• Will also provide a checklist to assist in the requirements of the permitting process. 
• Must organize data and prepare reports. 
• Will work with the State Building Code, Boston Zoning Code, TPX system and other computer programs. 
• Performs related work as required. 

• Must have at least four (4) years experience in reviewing Building Department records, assisting the public in resolving complaints. 
• BA preferred or can be substituted by at least five (5) additional years of experience in the Building Division. 
• Assist in the administration and coordination of activities of the Department. 
• Explains Department policies and procedures, laws rules and regulations to the general public and to other agencies. 
• Good communication and organizational skills.
• Knowledgeable in the State Building Code, Zoning Code, and other federal, state and city regulations and laws.
• Able to follow complex instructions, and to communicate effectively with employees and the general public. 
• Knowledge of Microsoft Word, Access, TPX.

Boston Residency Required.

Terms:

Union/Salary Plan/Grade: SENA/MM1-3

Hours per week: 35