Brief Job Description (essential functions of the job):

Under direction, the Assistant Director of Parking Management performs work of considerable difficulty in planning, coordinating and managing the activities of the Boston Transportation Department’s Enforcement Division.

• Develops plans, programs and procedures for the Director of Parking Management to improve the division’s performance and productivity.
• Monitors, verifies and approves attendance records.
• Maintains the flow of personnel information to the required divisions within the department.
• Works with the Director of Parking Management to establish employee performance measures.
• Assists in budget preparation by maintaining records and reports.
• Ensures the proper monitoring of the implementation of the City’s Managing Attendance Policy.
• Advises unit supervisors on progressive disciplinary action.
• Ensures appropriate training of subordinate personnel.
• Provides administrative assistance to the Director of Parking Management relative to supervision of the Enforcement Division by monitoring the daily activities of division personnel through extensive field supervision.
• Collects and analyzes information from Detailed Summary Reports, Boston About Results data, and other activity reports.
• Prepares reports based on this data for use in improving operations and ensuring compliance with unit goals.
• Plans work, interprets criteria, identifies precedents, selects methodology, conducts analysis, and develops improvement recommendations and alternatives.
• Recommends route assignments and shift assignments in order to achieve unit goals.
• Measures effectiveness of staffing levels, productivity, and costs/benefits of alternatives.
• Meets with supervisors and parking enforcement officers to review performance and explain new or revised enforcement practices and objectives. 
• Performs related work as required.

Required to work any and all emergencies as directed by the Commissioner of Transportation or designee.

Four (4) years full-time, or equivalent part-time, professional experience in managing the activities of a complex field operation, of which two (2) years must have been in a supervisory capacity. A bachelor’s degree from an accredited college or university with specialization in public administration, business administration, planning or related field is highly preferred and may be substituted for two (2) years of the required experience.  A master’s degree in a field listed above is preferred and may be substituted for three (3) years of the required experience. Supervisory experience may not be substituted.

Ability to exercise good judgment and focus on details as required by the job. Demonstrated ability to communicate effectively orally and in writing with a diverse range of people including citizens, staff, and City personnel. Demonstrated ability to establish and maintain effective working relationships with subordinates, peers, superiors, and public and private representatives. Demonstrated ability to work with limited direct supervision and accurately perform assigned duties in an accurate, timely and professional manner.

Demonstrated knowledge and experience in labor relations, progressive discipline of employees, collective bargaining and union grievance procedures preferred. Demonstrated knowledge of and solid experience with computers and word processing, spreadsheet and database software programs and data systems preferred.  Experience with a unionized workforce preferred.

This is a field supervisory position. Prospective candidates should have a high comfort level with field supervision, management, and the use of analytical tools to facilitate such on-street supervision and oversight.

Must have and maintain a current and valid Class D Massachusetts Driver’s License. 

Boston Residency Required.

Terms:

Union/Salary Plan/Grade: Non-Union/MM2-9

Hours per week:  35