• Program Coordinator

    Posted Date 1 week ago(1/10/2019 2:09 PM)
    Req ID
    Mayor's Office
    Regular Full-Time
    May Mayors Office
    Salary Min
    Salary Max
    Posting End Date
    Contact Email
  • Overview:

    Brief Job Description (essential function of the job):


    In coordination with the offices of Returning Citizens and Resilience and Racial Equity, the Program Coordinator assists with initiatives within the Offices of Returning Citizens and Resiliency  and Racial Equity.  This position enhances the City's capacity to protect, intervene on the behalf of, respond to, and promote the interests of City neighborhoods.


    • Reports directly to the Chief of Staff.
    • Provides coordination across departments working with the Mayor's newly-established Office of Returning Citizens (MORC) and Office of Resilience and Racial Equity (MORRE).
    • Works closely with the City's elected and appointed leadership, to support the City's mission, vision, and objectives as they relate to those departments, taking guidance from the IMAGINE BOSTON 2030 plan, as well as RESILIENT BOSTON.
    • Represents and supports the City's vision, priorities and views to residents, community groups, and other governments agencies; connects with internal and external stakeholders to foster collaboration, build partnerships, and identify challenges.
    • Provides advice to Mayor, City Council, and City Management, tracks issues of concerns within neighborhoods and educates neighborhoods regarding available programming and resources; works with other City staff to develop solutions to aforementioned concerns.
    • Assists in ensuring that the City's public information programs provide vital information to all residents, with particular attention to communities and individuals with high needs for service.
    • Collaborates with other City departments and community partners on initiatives; conducts community conversations.
    • Performs related work as required.

    Minimum Entrance Qualifications:

    • At least five (5) years of fulltime, or equivalent part-time, responsible experience in community engagement in work that included program coordination. 
    • Experience in a governmental setting is preferred.
    • Graduation from a four-year college or university with a major in public  or business administration, or a closely related  field preferred and may be substituted for two (2) years of the required.
    • Knowledge of the theory, principles, practices and techniques of public administration; of principles, practices, tools and techniques of strategic planning and leadership; of challenges facing residents returning from incarceration; and of city government operations.
    • Knowledge of community engagement best practices and of resource availability and administration to ensure the elimination of barriers to success with existing resources.
    • Skill in developing policy and programmatic solutions to evolving issues and integrating such solutions with other municipal goals; 
    • Ability to presenting proposals and recommendations clearly, logically and persuasively in public meetings and internal meetings and to represent the City effectively in dealings on a variety of difficult, complex, and sensitive issues.
    • Ability to perform difficult and complex analyses and research; evaluate alternatives and develop sound conclusions and recommendations and prepare clear, concise and comprehensive written materials appropriate to diverse technical and nontechnical audiences.
    • Ability to analyze complex management, finance, budget, and administrative issues.
    • Ability to analyze, interpret and explain proposals and programs in terms of their implications and impacts on City programs and communities.
    • Ability to balance long-term and short-term goals; to identify and set priorities; and to plan, direct, manage and integrate programs with a variety of departments.
    • Ability to plan and respond to complex events and situations and to oversee time sensitive deliverables.
    • Ability to exercise critical thinking, discretion, and confidentiality in emotionally charges situations.
    • Ability to communicate effectively, both orally and in writing; to establish effective working relationships with internal and external partners; and to exercise tact and diplomacy in dealing with complex, sensitive and confidential issues.
    • Ability to exercise good judgment and focus on detail as required by the job.
    • Work is frequently performed in an office or similar indoor environment, or in the community. Work is occasionally performed outdoors, in public streets near moving traffic, in a kitchen, or in a warehouse environment.  incumbent may occasionally be exposed to extreme heat or cold, and moving mechanical parts. 
    • Work often requires participation in community events, panel discussions, or public speaking. 
    • Work occasionally requires making work-related trips or attending conferences.





    Union/Salary Plan/Grade: Nonunion/MO-13

    Hours per week: 35




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