• Employee Assistance Clinician (Generalist)

    Posted Date 2 weeks ago(4/11/2018 3:02 PM)
    Req ID
    Regular Full-Time
    ASD Human Resources
    ASD-Human Resources
    Salary Min
    Salary Max
    Contact Email
  • Overview:

    This is a provisional appointment.

    Brief Job description (essential functions of the job):

    Under the direction of the Employee Assistance Program (EAP) Director, is responsible for providing prevention and early crisis intervention services, together with brief solution focused/motivational counseling, case management and support services to City of Boston employees, family members and the corresponding organizations.


    In addition to seeing clients, this position offers a variety of support services to departments including training, conducting workshops and providing professional organizational consultations.


    Responsibilities include:


    • Conducts assessments and evaluates clients, provides short-term counseling, therapeutic interventions; develops and implements culturally appropriate action plans; refers to appropriate treatment resources and case manages coordination of care when necessary.
    • Ensures proper protocols of current or former clients are followed by maintaining the strict confidentiality as governed by the Privacy Act. (5 USC 552a) and 42 CFR Part 2
    • Provides professional organizational consultation to the manager/supervisor and/or union steward; provides problem assessment as a guide to finding innovative ways to assist, identify and resolve work related concerns with employees that adversely impact work performance and conduct at work, health and wellbeing.
    • Collaborates with managers and supervisors to asses the needs of the organization and assist with the development of a variety of trainings that will effectively help manage employees' work performance concerns and promote their wellbeing.
    • Using evidence based practices, provides assistance for workgroups (as well as individual employees) with such issues as stress and grief, after a traumatic incident, by providing psychological first aid, stress inoculation and resiliency counseling/techniques and referral for service as needed.
    • Contributes, along with EAP team, to monthly blog post on various topics on EAP website to promote health and wellbeing in the workplace.
    • Responsible for marketing the EAP and for maintaining and reporting statistical data.
    • Performs related work as required.


    Minimum Entrance Qualifications:

    • At least three (3) years of fulltime, or equivalent part-time, professional clinical experience in counseling, social work, substance use disorders and mental health or related field required.
    • Experience with organizing and facilitating groups strongly preferred.
    • Master's Degree in mental health field (i.e. social work, counseling or related field) required.

    • MA license in social work, counseling, or substance abuse required.

    • Knowledge of employee assistance program best practices and procedures; of counseling techniques and procedures.

    • Ability to provide therapeutic interventions; to develop and implement action plans; to prepare a variety of reports and statistics; to prepare a variety of presentations; to work as part of a team as well as independently. 

    • Strong oral and written communication and presentation skills.

    • Ability to speak clearly and effectively before a group of people or a large audience.  

    • Ability to exercise good judgment and focus on detail as required by the job.

    • Proficiency with Microsoft Office Suite, excel, pertinent software and well versed in information technology and social media outlets, specifically web technology and mobile applications.
    • Must be available for potential on-call or after hour rotation.

    Boston Residency Required 


    Union/Salary Plan/Grade:   Nonunion/MM2-8 
    Hours per week:   35


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