Business Operations Manager, Community Preservation Act

1 week ago(1/11/2018 9:41 AM)
Req ID
Regular Full-Time
Treasury-Treasury Division
Tre Treasury-Treasury
Salary Min
Salary Max
Posting End Date
Contact Email


Brief Job Description (essential functions of the job):


The Community Preservation Program will raise about $20 million for Boston to spend annually on affordable housing, parks and open space, and historic preservation. This new fund was made possible originally with the passage of a state law in 2000 allowing cities and towns across the Commonwealth to bring a local ballot to voters and establish the Community Preservation Act (CPA). In November 2016, Boston voters overwhelmingly passed the CPA. As a result, property owners pay a surcharge on their quarterly real estate tax bill that funds the CPA in Boston. A small match from the state adds to the City’s fund. Allocations and operation of the CPA is guided by state law and city ordinance.


Aligning with the City and its many connected agencies, departments, and planning documents, CPA funds will contribute to the goal of making Boston the most livable city in the nation by working with communities to build strong neighborhoods through the strategic investment of these new public resources. Equity, meeting the needs of underserved communities, and access will drive decision-making for CPA projects.


Reporting to the Community Preservation Director, the CPA Business Operations Manager will work as part of a small team to implement all aspects of this new initiative.  


  • Manages intake process for project applications in all three areas of housing, parks, and historic preservation. Creates a database of projects, completing a cover summary for each project, and posting on the City website.
  • Coordinates and supports the Community Preservation Committee, with program oversight, project review, community hearings, and final project recommendations to the Mayor and City Council for funding.
  • Oversees CPA budget, running income and revenue statements as needed. Works with City’s budget, assessing, and treasury departments.
  • Meets with Director on a weekly basis to discuss departmental operation and assign duties.
  • Represents the Director at meetings as needed.
  • Assists with development of annual Community Preservation Plan and Request for Proposals (RFPs).
  • Ensures widespread marketing of RFP availability through diverse communication channels (City, community, print and digital media, etc.)
  • Provides outreach to community and City of Boston stakeholders, including speaking at public hearings, city agency staff meetings, and community events about CPA. Build relationships with community members, non-profit groups and coalitions, small and large business owners, City Council, and Mayor’s administration and departments/agencies.
  • Works with DoIt (Department of Innovation & Technology) to ensure the Community-Preservation pages on are up to date.
  • Supports, trains, and supervises interns and fellows.
  • Engages with state legislators as needed to encourage updating of CPA statute. Maintains rapport with Boston delegation and staff with coordination from the City’s Intergovernmental Relations (IGR) team.
  • Answers phone, responds to email questions, and assists with the day-to-day operations of the department.
  • Attends meetings and events, or manages a crunch period in the CPA funding round cycle, when workload is heaviest, including work on evenings and weekends as needed.
  • Performs related work as required.

Minimum Entrance Qualifications:

Minimum Entrance Qualifications:


  • At least four (4) years of full-time, or equivalent part-time, professional management and project management experience of which one (1) year was in a supervisory or managerial capacity.
  • B.A./B.S. in communications, community planning, development, government, public policy, business administration or other related fields strongly preferred and may be substituted for two (2) years of the required experience. A master’s degree in the above listed fields or a related field highly preferred and may be substituted for three (3) years of the required experience.
  • Demonstrated ability to work independently and take charge as needed.
  • Strong negotiation, writing, and organizational skills.
  • Knowledge of three issue areas: affordable housing, parks, and historic preservation.
  • Proven leadership experience at the local level professionally or as a volunteer.
  • Demonstrated proficiency with Microsoft applications (MS Word, Excel, and Google Drive)
  • Familiarity with Boston neighborhoods; experience working across race, community, age, and class lines.
  • Good public speaking, presentation, and meeting facilitation skills, including ability to conduct community meetings.
  • Ability to exercise good judgment and focus on detail as required by the job.


Must be able to work a flexible work schedule to attend meetings and events on evenings and weekends as needed in support of position responsibilities.






Union/Salary Plan/Grade: Non-Union/MM2-8

Hours Per Week: 35


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