Manager of Central Library Custodian

2 weeks ago
Req ID
Regular Full-Time
Boston Public Library
BPL Buildings
Salary Min
Salary Max
Contact Email


Brief Job Description (essential functions of the job):


Position Overview
The Manager of Central Library Custodial Services is responsible for the supervision and oversight of night and weekend custodial activities at the Central library. The position includes managing the activities of custodians, coordinating event preparation, coordinating snow removal activities and evaluating existing operations and establishing protocols and procedures and recommendations to monitor and improve service overall. This position is also responsible for representing the Facilities Department during nights and weekends.

Reports to
Manager of Library Buildings: Maintenance Services



Custodial Staff, and other facilities staff as assigned


Scope of Responsibility


  1. As scheduled, serves as primary liaison supervising events and programs including those scheduled for nights and weekends. Supports BPL Events Office in implementing the plans for events and programs, supporting function planners, coordinating set-up, organizing and supervising routine and specialized onsite event operations. Serves as the night and weekend liaison for custodial services, HVAC and other contractor services, AV services, associate trade services, and other required operations.
  2. Supervises and evaluates routine and specialized work of custodians on nights and evening weekend shifts to ensure overall effectiveness and foster staff cohesiveness.
  3. Assists in establishing standards, specific duties and schedules for cleaning and maintenance of library buildings during nights and weekends. Responsible for monitoring and directing staff performing cleaning duties for both interior and exterior of the Central Library.
  4. Assists with development and conducting of training for custodial staff in appropriate cleaning and maintenance techniques.
  5. Assists with implementation of routine and periodic cleaning and preventive maintenance schedules.
  6. Assists in interaction with fire and law enforcement officials on nights and weekends and during public events and programs. Assists in coordinating response calls to service related contract vendors such as elevator and fire alarm service and glass repair. Represents the Library during emergencies while on duty.
  7. Assists in managing snow removal. Assists with organizing emergency response to weather-related and other safety conditions.
  8. Assists with inventory, ordering, distribution, and stocking, of facility supplies and equipment, using current inventory control methodology. Assists with the monitoring and ordering of supplies and equipment via the COB/BIAS system. Monitors inventories and the proper distribution, stocking, neatness of secondary storage locations and central warehouse
  9. Assists with the care, upkeep and maintenance and safe storage of Facilities equipment used for general cleaning and snow removal.
  10. Works collaboratively with the Facilities Management Team and library staff to assure consistency of output as well as to ensure the Central Library is clean, safe, well- kept.
  11. Works with Facilities staff to communicate in an effective and timely manner with all library staff regarding work of the Department.
  12. Participates in interviews, and recommends for hire, evaluates custodial staff and takes corrective action as warranted. Reviews and approves employee leave requests and monitors employee leave balances of custodians on nights and evening weekend shifts.
  13. Serves as primary point of contact for facilities items at the Central Library as well as in the branches during nights and weekends.
  14. Performs related work as required.


  • Ability to demonstrate vision, strategic thinking, collaboration and inclusive leadership skills, flexibility and adaptability; and willingness to embrace change.
  • Ability to recognize and set priorities and to use initiative and independent decision-making skills.
  • Ability to organize, direct, motivate and evaluate custodial staff, mentor others, and foster a team environment.
  • Excellent communication, public speaking and presentation skills are essential

Minimum Entrance Qualifications:



  • At least three (3) years of full-time, or equivalent part-time, administrative, managerial or supervisory experience in any one or combination of the following fields: building cleaning, building maintenance, and/or building construction, or any equivalent combination of such experience.


  • Graduation from the maintenance, carpentry, electro-mechanical technology, electrical wiring, maintenance, masonry, painting and decorating, plumbing, power mechanics, sheet metal or steam engineering course of a recognized technical/vocational high school may be substituted for a maximum of one (1) year of the required experience.
  • A certificate of completion of at least a two (2) year, or equivalent part-time, course of studies in a non-degree granting program of a recognized technical school above the high school level may be substitued for a maximum of one (1) year of the required experience.
  • An associate’s or higher degree with a major in facilities management or related field is preferred.

Other Requirements

  • Must have and maintain a valid Massachusetts driver’s license.
  • Must be able to respond to emergency calls during off-hours.
  • Demonstrated ability to manage large number of employees.
  • Ability to develop and conduct training programs, including instruction in the use of various pieces of equipment.
  • Working knowledge of the methods, materials, tools, and equipment used in building care work.
  • Demonstrated knowledge of email, word-processing, spreadsheet, and project management software.



  1. Ability to exercise good judgment and focus on detail as required by the job.
  2. Residency - Must be a resident of the City of Boston upon the first day of hire.
  3. CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.



Union/Salary Plan/Grade: Nonunion/PM-5 

Hours per week: 35


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